Attendees learn about the "cornerstones" of supply chain success
The Council of Supply Chain Management Professionals (CSCMP) 2014 Annual Global Conference featured more than 120 sessions organized into six disciplinary specialties called "Cornerstones."
More than 2,600 supply chain professionals packed the halls of the Henry B. Gonzalez Convention Center in San Antonio, Texas, USA in late September for the 2014 Council of Supply Chain Management Professionals (CSCMP) Annual Global Conference.
Attendees could choose from more than 120 sessions in 20 tracks devoted to current and future hot topics for supply chain professionals. For the first time, the track sessions were organized into six disciplinary specialties called "Cornerstones": Talent and Career; Economic Forecasts, Benchmarks, and Surveys; Thought Leadership; Manufacturing, Planning, and Sourcing; Transportation, Distribution, and Warehousing; and The Customer.
CSCMP's conference offered inspiration as well as education. Keynote speaker Guy Kawasaki, a venture capitalist and former Apple software "evangelist" and special advisor at Google, outlined 11 ways companies and individuals can develop, produce, and market innovative products and services. Among them: Innovative companies understand the reason they and their products should exist. Apple, for example, wanted to "democratize" the use of computers, which the company considered to be its principal motivation, he said.
On Day Two, Daymond John, founder, chief executive officer, and president of the clothing company FUBU and star of ABC Television's reality business show, "Shark Tank," shared his honed-on-the-street ideas for business success in a straight-talking presentation about how he worked his way up from driving taxicabs to building a $4 billion fashion empire without any formal business training. And motivational speaker Judy Carter brought her unique mix of humor and encouragement to the closing session, where she kept her audience laughing while explaining how to take a more productive view of personal and professional challenges.
The conference included numerous special events, including the annual Educators Conference and Donald J. Bowersox Doctoral Symposium, the annual meeting of roundtable officers, the presentation of the annual Supply Chain Innovation Award to Flextronics and runner-up Sears Holdings Corporation, a "Women at Work" panel and reception, events for young professionals, and a student recruitment day. Additionally, the Supply Chain Exchange exhibition showcased cutting-edge technology, equipment, and services.
Following CSCMP's annual business meeting, the organization announced this year's elected officers. Theodore (Ted) P. Stank was elected to the office of chair. Heather L. Sheehan was named immediate past chair, and Kevin F. Smith was named board chair elect. Mary C. Long was elected to the office of board vice chair. Remko van Hoek was elected secretary and treasurer.
Mark your calendar now for the 2015 annual conference, to be held September 27-30 in sunny San Diego, California, USA. For more information, go to cscmp.org/annual-conference.
Michael Regan receives 2014 Distinguished Service Award
CSCMP recognizes the founder of TranzAct Technologies Inc. for his contributions to the logistics and supply chain management professions.
If you're at an industry conference and there's a burning question that must be asked, then it's a good bet Michael P. Regan will be the one to ask it. Regan, the founder and currently chief of relationship development at the consulting firm TranzAct Technologies Inc., has long been an energetic and indefatigable presence at logistics and supply chain educational events. In addition to offering thought-provoking questions and commentaries from the floor, he often can be found on the podium, giving motivational presentations on career development designed specifically for logistics and supply chain professionals. Additionally, his video commentaries and analyses of industry developments have a loyal following.
Regan's contributions were formally recognized when he received the 2014 Distinguished Service Award from the Council of Supply Chain Management Professionals (CSCMP) at its Annual Global Conference in San Antonio, Texas. The Distinguished Service Award is bestowed annually on an individual for outstanding, long-term contributions to the logistics and supply chain management professions.
Regan's supply chain career spans nearly four decades. He co-founded TranzAct in 1984 to help shippers plan and control transportation expenditures. By 2000, TranzAct had become the largest privately held freight-payment company in the United States.
In addition to being involved in CSCMP's educational efforts, Regan has served on the boards of such industry groups as the American Society of Transportation & Logistics, the National Industrial Transportation League (NITL), the Transportation Intermediaries Association (TIA), and NASSTRAC.
A certified public accountant (CPA), Regan earned his bachelor's degree in business administration at the University of Illinois at Urbana-Champaign.
2014 Doctoral Dissertation Award awarded to William Schmidt
CSCMP recognizes the Cornell scholar's research on supply chain disruptions for excellence.
Dr. William Schmidt, assistant professor of operations in the Johnson Graduate School of Management at Cornell University, was presented with the 2014 CSCMP Doctoral Dissertation Award for his research paper titled Supply Chain Disruptions and the Role of Information Asymmetry.
Schmidt's dissertation examined how the supply chain decisions that companies make influence and are influenced by "information asymmetry," or the uneven understanding of information between two parties involved in a transaction—in this case, organizations and their investors. His broader research investigated the relationships between a company's operational decisions and its value and risk. The paper's findings focused on the factors that moderated these relationships and identified strategies that companies could adopt to better manage them.
Schmidt received a doctorate from Harvard Business School, a Master of Business Administration degree from the University of Florida, and a Bachelor of Science in aerospace engineering, also from the University of Florida.
CSCMP accepting applications for mentoring program
A new program seeks to develop rewarding relationships between experienced supply chain professionals and those who are ne to the field.
Being involved in a mentoring relationship can have profound professional and personal benefits, and not just for the person being mentored. Through this relationship, both parties can improve their communication skills, gain new perspectives, and learn new skills and industry expertise.
The Council of Supply Chain Management Professionals' new mentoring program strives to create just these sorts of relationships by connecting people who share the goal of personal and professional development. All CSCMP Student and Young Professional members are eligible to sign up and request to be matched with a mentor.
To be considered as a potential mentor, you must be an experienced professional who is interested in helping to develop supply chain talent. The goal of this partnership is to help young people improve their skills and position themselves to advance their careers. Mentors strive to support and encourage their mentee by offering suggestions and sharing their knowledge as needed. Each partnership should be based on mutual trust and respect.
The one-year program requires mentors and mentees to meet for a minimum of one to two hours a month, either in person, over the telephone, or online.
CSCMP is now accepting applications for the 2015 program. For more information, visit cscmp.org/career/mentorship-program-young-professionals. To learn more about how to be an effective mentor, read "Mentoring: A big commitment, with big rewards" by Timothy Stratman, in the Q2/2014 issue of Supply Chain Quarterly.
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
Third-party logistics (3PL) providers’ share of large real estate leases across the U.S. rose significantly through the third quarter of 2024 compared to the same time last year, as more retailers and wholesalers have been outsourcing their warehouse and distribution operations to 3PLs, according to a report from real estate firm CBRE.
Specifically, 3PLs’ share of bulk industrial leasing activity—covering leases of 100,000 square feet or more—rose to 34.1% through Q3 of this year from 30.6% through Q3 last year. By raw numbers, 3PLs have accounted for 498 bulk leases so far this year, up by 9% from the 457 at this time last year.
By category, 3PLs’ share of 34.1% ranked above other occupier types such as: general retail and wholesale (26.6), food and beverage (9.0), automobiles, tires, and parts (7.9), manufacturing (6.2), building materials and construction (5.6), e-commerce only (5.6), medical (2.7), and undisclosed (2.3).
On a quarterly basis, bulk leasing by 3PLs has steadily increased this year, reversing the steadily decreasing trend of 2023. CBRE pointed to three main reasons for that resurgence:
Import Flexibility. Labor disruptions, extreme weather patterns, and geopolitical uncertainty have led many companies to diversify their import locations. Using 3PLs allows for more inventory flexibility, a key component to retailer success in times of uncertainty.
Capital Allocation/Preservation. Warehousing and distribution of goods is expensive, draining capital resources for transportation costs, rent, or labor. But outsourcing to 3PLs provides companies with more flexibility to increase or decrease their inventories without any risk of signing their own lease commitments. And using a 3PL also allows companies to switch supply chain costs from capital to operational expenses.
Focus on Core Competency. Outsourcing their logistics operations to 3PLs allows companies to focus on core business competencies that drive revenue, such as product development, sales, and customer service.
Looking into the future, these same trends will continue to drive 3PL warehouse demand, CBRE said. Economic, geopolitical and supply chain uncertainty will remain prevalent in the coming quarters but will not diminish the need to effectively manage inventory levels.
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."