Dr. Jarrod Goentzel is Director of the Massachusetts Institute of Technology (MIT) Humanitarian Response Lab and a Lecturer at the MIT Center for Transportation and Logistics.
James B. Rice Jr. is Deputy Director of Massachusetts Institute of Technology (MIT) Center for Transportation and Logistics, Director of the MIT Supply Chain Exchange, and a lecturer at MIT.
Shareholders invest their hard-earned money in corporations with the expectation that the enterprises will make smart investments in operational assets that grow the company and deliver dividends. Most of these assets reside in the supply chain, which is why supply chain professionals need to be able to speak like financial analysts. Executives have a much better chance of making decisions that keep shareholders happy if the supply chain function can explain how asset investments affect margins, turnover, and, ultimately, cash flow.
For the past few years, we have been teaching a graduate-level course focused on supply chain finance at the Massachusetts Institute of Technology (MIT) Center for Transportation & Logistics. Our aim is to seed the supply chain profession with graduates who have basic fluency in the language of finance. This knowledge quickly proves valuable; students report that they have more engaging discussions during their job interviews, even after just a few sessions in the course. But financial fluency is useful long after the job interview is over. It provides long-term benefits by allowing operations professionals to better assess and communicate the value of the supply chain initiatives they seek to implement.
For those of you who cannot take nine months off from work to pursue a graduate degree, here are seven takeaways from our course that we believe will help you to be both financially savvy and articulate.
1. Understand the financial impact of supply chain activities. Supply chain managers need to understand the correlation between supply chain management activities and key financial statements such as the corporate balance sheet and income statement.
The balance sheet is a single-point-in-time "snapshot" of a company's assets, liabilities, and shareholders' equity, and includes inventory, accounts receivable, and accounts payable. The income statement provides a summary of the company's revenues and costs over a defined period of time, and includes a listing of the direct and indirect costs at a high level. These are not the only important financial statements, but they are two of the more important ones for the business as a whole and for the chief financial officer (CFO).
Recognizing those connections is critical because the supply chain manager has to "speak the language" of the CFO in order to get senior executive support. Senior executives do not want to hear about cost structures and inventory turns; they want to understand the supply chain's impact on gross profits and working capital. To make your case, you need to be able to quickly and clearly communicate that information.
2. DuPont analysis distinguishes the role of profitability and turnover in creating returns. DuPont analysis is a fundamental approach to financial management that is couched in a simple formula:
Return on Assets (ROA) = Profit Margin * Asset Turnover1
Used by the chemical manufacturer DuPont since the 1920s, this formula helps a company find the right "chemistry" between the financial statement (focused on profits) and the balance sheet (focused on asset turns).
Focusing on these measures can help broaden supply chain initiatives beyond cost and inventory reductions, since those measures can demonstrate that higher prices (perhaps achieved through better service delivery) also improve margins and better asset utilization (perhaps by loading trucks with more freight) also improves asset turns. In addition, although we always seek the win-win of improving both margins and turnover, often there is a trade-off between the two. For example, refusing to discount slow-selling items results in higher margins but lower turnover, because inventories remain on the books longer.
Supply chain professionals can assess decisions at a high level if they can map them to the DuPont ratios and (continuing the example above) determine when discounting might actually improve the ROA. Recently some companies have turned to economic value added (EVA) as an alternate way to evaluate trade-offs between profitability and assets. This concept is also dated, as General Electric (GE) used it in the 1950s under the term "residual income."
3. Be aware that accounting is a practice, not a science. We often think of accounting as an exact science because it involves numbers that are clear and documented. But since accounting is the practice and method for recording and classifying the sources and uses of funds, it involves both an objective and a subjective element.
The recording process is rigorous and highly structured, almost always involving tangible items with discrete values associated with them. The classifying process, however, is less exacting, with industry guidelines such as Generally Accepted Accounting Principles (GAAP) giving the accountant some discretion as to how to classify transactions. A business therefore has several options to consider for recording various transactions. Should we record this purchase as a period expense, or as a capital asset purchase? When should we record the official date of sale? How long will this capital asset last, and how fast should we depreciate the asset? Should we record assets on a last-in-first-out (LIFO) or first-in-first-out (FIFO) basis? What internal costing method should we use, and how should we allocate overhead costs?
Giving the accountant options for classifying various transactions makes sense because the same period expenditure may represent different things to different companies. A computer that serves as a standard office-support device in one company, for instance, could be classified as a critical corporate asset in another. However, this level of discretion can also get some executives and companies into costly scandals, many of which involve supply chain managers as unwitting partners. Consider, for example, the 2004 case of the pharmaceutical company Bristol-Meyers Squibb, which had to pay a US $150 million settlement fee for inflating its financial results by "stuffing its distribution channels with excess inventory near the end of every quarter," according to the U.S. Securities and Exchange Commission.2 Who made those shipments? Supply chain managers, of course.
Supply chain managers need to be aware of these potential pitfalls, and should be prepared to probe cost "data" supplied by the accounting department. For instance, does the company use LIFO or FIFO methods of recording inventory assets? That matters a lot if you are responsible for inventory because, depending on which method is used, a specified dollar amount of inventory may represent very different unit volumes. This is because the LIFO method records inventory-asset costs using the most recently purchased materials, and FIFO records inventory assets using the oldest inventory on the books. In most cases the purchase cost for additional inventory assets increases over time, which means that for the same number of units in inventory, the dollar value of that inventory on the books tends to be lower using LIFO than if the company used FIFO. For example, if you bought five units last week for $10 each, and five units this week for $20 each, you would have 10 units on hand at a total cost of $150. If you then sold five units, the remaining inventory of five units on hand would be recorded as $50 using LIFO, and $100 using FIFO.
Another thing to keep in mind is that the cost-accounting system that the company uses to allocate direct and indirect costs to products and customers provides critical operating information that can sway supply chain decisions. Different cost systems make different assumptions about how costs should be recorded (for example, how overhead costs such as utilities should be allocated to products or the processes used by products), and they use different granularity of data. As a result, one product may have much more overhead allocated to it than another. In that case, the manager may choose to focus attention on that product because it is a higher-cost unit. Under a different cost system, however, that same product may have a lower total cost, and the manager may choose to address a concern about another product instead. Deciding where to focus improvement efforts, then, depends in large part on the nature and the quality of the information provided by the costing system.
4. Activity-based costing requires a big investment but may also offer big benefits. Choosing the right cost-accounting method to support internal management decision making involves a trade-off: the amount of time and effort it takes to capture and record cost data versus the benefit that can be derived from that data. This is a consideration for any company that uses activity-based costing (ABC), a structured method for associating costs with business activities that continues to grow in popularity. ABC can more accurately tie the costs of activities conducted in production or delivery of a product or service to the potential revenues from those activities.
The information obtained by applying ABC can be extremely powerful and can help to identify inequities arising from the use of traditional "average costing" methods. These traditional practices overstate some internally reported product costs and understate others, leading decision makers to invest in the wrong products and services.
Here is just one example of the kind of difference ABC can make. Transportation service providers can benefit by applying ABC to their operations because it allows them to properly associate the real drivers of cost with the delivery of their services. The decision by both UPS and FedEx to adopt dimensional-weight pricing on all parcels in part reflects their recognition that pricing small parcels solely on the weight of the box did not accurately reflect what it costs them to ship and handle those boxes.
The challenge in adopting ABC is finding the right level of detail so that the cost to acquire the information does not exceed the benefit of collecting it. If that balance is maintained, the extra effort involved in ABC should reward managers with better information and the ability to make better decisions across the supply chain.
5. Don't hold on to holding cost. Many supply chain professionals (and business students in general) are introduced to the concepts of inventory holding cost, also known as inventory carrying cost, when they are taught how to calculate economic order quantity (EOQ). This is an essential parameter for setting inventory policies by estimating the cost of maintaining stock, which is a combination of capital and storage costs. Often, this holding cost parameter, which can range from 10-40 percent of the product value annually, is also used to calculate the savings from an inventory reduction. However, this "grab bag" of financial components can lead one to miscalculate (and often underestimate) the value of an inventory reduction.
Lowering the inventory level required to run your business reduces working capital requirements in perpetuity, not just in the year that reduction is implemented. Also, changes in the non-capital components of holding cost, such as warehouse facilities, equipment, labor, and shrinkage, among others, can affect the financial statements in multiple places. For example, lower costs lead to higher profits and thus, higher taxes.
Calculating projected cash flows using pro forma financial statements better captures the impact of the non-capital costs; these future cash flows can then be transformed into a current value by discounting them to consider the "time value" of money. (The "time value" concept recognizes that money available now is worth more than the same amount in the future, because it has greater earning capacity.) This discounted cash-flow (DCF) analysis of projected cash flows can also incorporate the perpetuity of reduced working capital and is the right approach for calculating the value of an inventory reduction. DCF also happens to be a language that your finance colleagues are more comfortable speaking when discussing any capital request that enables your inventory initiative.
6. Cash flows are relevant. As mentioned above, DCF analysis is a common approach for making capital-allocation decisions. The challenge is determining which cash flows are relevant. Our class sessions on DCF are not focused on how to do the calculations (although we do encourage our students to create an Excel template with the sophisticated sensitivity analysis that everyone uses for making such decisions). Instead, we consider one supply chain situation after another—software purchases, transportation mode options, make-versus-buy decisions, and so forth—and ask students which cash flows should be included in their DCF spreadsheet.
There are two key tests to determine whether a cash flow is relevant: (1) ensuring that there is actually a cash transaction, and not just an accounting calculation such as depreciation, and (2) confirming that the cash really does make a difference if the capital project is implemented, and is not a cognitive concept like sunk cost (a cost that has already been incurred and can't be recovered).
7. Supply chain has a big influence on working capital. When financial managers are looking to reduce working capital—that is, the difference between current assets and current liabilities—they often ask supply chain managers to reduce inventory. But supply chain managers also impact the other components of working capital: receivables from customers and payables to suppliers.
By virtue of their close working relationships with both suppliers and customers, supply chain managers can exercise great influence on terms and performance in each of these areas, putting themselves at the heart of capital and cash management. For example, Dell Computers famously operated on negative working capital back in the 1990s. The company popularized make-to-order computer sales, which relied on prepayments from customers and also consignment inventory from suppliers, enabling Dell to essentially operate on other people's money. Supply chain strategy and management, of course, played an indispensable role in making that possible.
Optimize your portfolio
The supply chain is the driver of value creation for most companies. While supply chain professionals are not financial advisors picking stocks for shareholders, they do make the key decisions about where to invest much of the capital that investors provide. And although picking finished-goods stocks for inventory is not as glamorous as picking Wall Street stocks, optimizing the portfolio of finished goods can have a significant impact on investors' financial portfolios.
Our graduate course provides a foundation for future professionals to connect their actions in the supply chain with business performance. We hope that you will take a cue from our students and increase your fluency in finance. It can turn into cash ... for your company and for your own wallet.
Notes: 1. Traditional DuPont analysis does consider ROE (Return on Equity) = Profit Margin * Asset Turnover * Financial Leverage, but as supply chain professionals do not have much influence on financial leverage, we focus on the ROA terms. 2. U.S. Securities and Exchange Commission, "Bristol-Myers Squibb Company Agrees to Pay $150 Million to Settle Fraud Charges" (August 4, 2004).
ReposiTrak, a global food traceability network operator, will partner with Upshop, a provider of store operations technology for food retailers, to create an end-to-end grocery traceability solution that reaches from the supply chain to the retail store, the firms said today.
The partnership creates a data connection between suppliers and the retail store. It works by integrating Salt Lake City-based ReposiTrak’s network of thousands of suppliers and their traceability shipment data with Austin, Texas-based Upshop’s network of more than 450 retailers and their retail stores.
That accomplishment is important because it will allow food sector trading partners to meet the U.S. FDA’s Food Safety Modernization Act Section 204d (FSMA 204) requirements that they must create and store complete traceability records for certain foods.
And according to ReposiTrak and Upshop, the traceability solution may also unlock potential business benefits. It could do that by creating margin and growth opportunities in stores by connecting supply chain data with store data, thus allowing users to optimize inventory, labor, and customer experience management automation.
"Traceability requires data from the supply chain and – importantly – confirmation at the retail store that the proper and accurate lot code data from each shipment has been captured when the product is received. The missing piece for us has been the supply chain data. ReposiTrak is the leader in capturing and managing supply chain data, starting at the suppliers. Together, we can deliver a single, comprehensive traceability solution," Mark Hawthorne, chief innovation and strategy officer at Upshop, said in a release.
"Once the data is flowing the benefits are compounding. Traceability data can be used to improve food safety, reduce invoice discrepancies, and identify ways to reduce waste and improve efficiencies throughout the store,” Hawthorne said.
Under FSMA 204, retailers are required by law to track Key Data Elements (KDEs) to the store-level for every shipment containing high-risk food items from the Food Traceability List (FTL). ReposiTrak and Upshop say that major industry retailers have made public commitments to traceability, announcing programs that require more traceability data for all food product on a faster timeline. The efforts of those retailers have activated the industry, motivating others to institute traceability programs now, ahead of the FDA’s enforcement deadline of January 20, 2026.
Inclusive procurement practices can fuel economic growth and create jobs worldwide through increased partnerships with small and diverse suppliers, according to a study from the Illinois firm Supplier.io.
The firm’s “2024 Supplier Diversity Economic Impact Report” found that $168 billion spent directly with those suppliers generated a total economic impact of $303 billion. That analysis can help supplier diversity managers and chief procurement officers implement programs that grow diversity spend, improve supply chain competitiveness, and increase brand value, the firm said.
The companies featured in Supplier.io’s report collectively supported more than 710,000 direct jobs and contributed $60 billion in direct wages through their investments in small and diverse suppliers. According to the analysis, those purchases created a ripple effect, supporting over 1.4 million jobs and driving $105 billion in total income when factoring in direct, indirect, and induced economic impacts.
“At Supplier.io, we believe that empowering businesses with advanced supplier intelligence not only enhances their operational resilience but also significantly mitigates risks,” Aylin Basom, CEO of Supplier.io, said in a release. “Our platform provides critical insights that drive efficiency and innovation, enabling companies to find and invest in small and diverse suppliers. This approach helps build stronger, more reliable supply chains.”
Specifically, the two sides remain at odds over provisions related to the deployment of semi-automated technologies like rail-mounted gantry cranes, according to an analysis by the Kansas-based 3PL Noatum Logistics. The ILA has strongly opposed further automation, arguing it threatens dockworker protections, while the USMX contends that automation enhances productivity and can create long-term opportunities for labor.
In fact, U.S. importers are already taking action to prevent the impact of such a strike, “pulling forward” their container shipments by rushing imports to earlier dates on the calendar, according to analysis by supply chain visibility provider Project44. That strategy can help companies to build enough safety stock to dampen the damage of events like the strike and like the steep tariffs being threatened by the incoming Trump administration.
Likewise, some ocean carriers have already instituted January surcharges in pre-emption of possible labor action, which could support inbound ocean rates if a strike occurs, according to freight market analysts with TD Cowen. In the meantime, the outcome of the new negotiations are seen with “significant uncertainty,” due to the contentious history of the discussion and to the timing of the talks that overlap with a transition between two White House regimes, analysts said.
That percentage is even greater than the 13.21% of total retail sales that were returned. Measured in dollars, returns (including both legitimate and fraudulent) last year reached $685 billion out of the $5.19 trillion in total retail sales.
“It’s clear why retailers want to limit bad actors that exhibit fraudulent and abusive returns behavior, but the reality is that they are finding stricter returns policies are not reducing the returns fraud they face,” Michael Osborne, CEO of Appriss Retail, said in a release.
Specifically, the report lists the leading types of returns fraud and abuse reported by retailers in 2024, including findings that:
60% of retailers surveyed reported incidents of “wardrobing,” or the act of consumers buying an item, using the merchandise, and then returning it.
55% cited cases of returning an item obtained through fraudulent or stolen tender, such as stolen credit cards, counterfeit bills, gift cards obtained through fraudulent means or fraudulent checks.
48% of retailers faced occurrences of returning stolen merchandise.
Together, those statistics show that the problem remains prevalent despite growing efforts by retailers to curb retail returns fraud through stricter returns policies, while still offering a sufficiently open returns policy to keep customers loyal, they said.
“Returns are a significant cost for retailers, and the rise of online shopping could increase this trend,” Kevin Mahoney, managing director, retail, Deloitte Consulting LLP, said. “As retailers implement policies to address this issue, they should avoid negatively affecting customer loyalty and retention. Effective policies should reduce losses for the retailer while minimally impacting the customer experience. This approach can be crucial for long-term success.”
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This image generated by artificial intelligence provides an idea of the effect that flooding could have on distribution operations.
The nearly consecutive landfalls of Hurricanes Helene and Milton made two things clear: disasters are inevitable, and they’re increasing in frequency, scope, and severity. As logistics and supply chain leaders look toward 2025, disaster recovery planning should be top of mind—not only for safeguarding business operations but also for supporting affected communities in their recovery efforts. (For a look at lessons learned from 2024, please refer to the sidebar below.)
To ensure that they have a comprehensive plan in place, supply chain professionals should take a three-pronged approach that incorporates working with local emergency organizations, nonprofits, and internal partners.
Build relationships with local organizations
A critical first step in disaster readiness is identifying and establishing relationships with local emergency management organizations. Local emergency managers specialize in coordinating immediate disaster responses on the ground in their communities. While they’re well-versed in terms of supporting the continuity of critical infrastructure like hospitals, fire stations, and city services, they’re often less acquainted with the important connection between healthy supply chains and community resilience.
When local officials have a limited understanding of the critical role that distribution centers, manufacturing plants, or food suppliers play in disaster response, it can delay restoration of the flow of supplies to grocery stores, big box stores, and similar locations. For example, ensuring that debris on roads to a warehouse is cleared rapidly following a storm may not be high on the government’s priority list. However, doing so can help keep grocery stores stocked and supply chains intact, reducing the burden on the government to provide those resources.
With this in mind, invite local emergency management officials to tour your logistics facilities and explain the critical role your organization plays in maintaining the flow of goods within the broader community. This firsthand look will help them understand how your operations contribute to community resilience and support the local economy.
ALAN has been helping to connect nonprofits with logistics resources since 2005. Here supplies are packed up for transport and distribution to Hurricane Maria survivors in 2017.Photo courtesy of ALAN
Partner with nonprofits
There are many reasons why it makes sense for members of the logistics community to build partnerships with nonprofits before disasters hit. But one of the most important is this: Even the most well-organized of them usually experience logistics gaps. Many nonprofits lack a comprehensive understanding of how to create an effective logistics organization. Even if they do have logistics staff, they will often need additional logistics resources once a disaster hits to meet surging demand for services. However, after a disaster most nonprofits are usually operating at such a high capacity that they don’t have the time or bandwidth to onboard new logistics partners.
These logistics gaps—and the onboarding challenges that disasters create—are a key reason why the American Logistics Aid Network (ALAN) exists. The organization has spent 19 years connecting nonprofits with the logistics services and expertise they need with the help of a well-established network and preplanned resources. ALAN works to make it easy for logistics professionals to support disaster-stricken areas with everything from warehousing to transportation to material handling equipment.
Like all nonprofits, ALAN is able to carry out its work even more effectively when organizations reach out to ask, “How can we help?” long before a disaster occurs. The most effective disaster response is based on the preparation and strong relationships that have been built during quieter times.
Companies can offer their services ahead of time via ALAN’s webform (www.alanaid.org/volunteer/). ALAN then meets with each business to determine what services and equipment it can offer in tmes of need. When there is a request that matches a business’ profile, ALAN will reach out to see if the organization can assist.
By onboarding new partners when things are calm, ALAN can ensure that resources and logistics networks are primed, optimized, and ready for immediate action. This proactive approach makes sure that critical supplies and aid can reach those in need without delay. As a result, itprovides quicker support for affected residents and businesses alike and strengthens the resiliency of communities.
The nonprofit Unity in Disasters needed 30 pallets of food transported to Jackson, Miss., to help Hurricane Ida survivors in 2021. ALAN was on hand to coordinate a response.Photo courtesy of ALAN
A culture of safety, preparedness
While community preparedness is crucial, building a strong culture of personal and corporate readiness within your organization is equally important. A preparedness culture can safeguard employees and ensure operations can resume as quickly as possible after a disaster.
In light of this, encourage your personnel to identify safe locations for shelter or evacuation, assemble emergency supply kits, and follow advice from local officials during a crisis. This responsibility typically falls to a corporate safety officer, but for smaller organizations, supervisors or administrative staff may have to coordinate the efforts.
Just as important, consider taking a page from the book of the many logistics companies that have already begun offering training sessions to help employees prepare for various disaster scenarios. Some of these training sessions are as simple as start-of-shift conversations about shelter-in-place locations or evacuation routes. Other organizations do full-scale exercises. There are lots of resources companies can pull from to develop these training sessions, including businesses that specialize in corporate crisis training. The Association of Continuity Professionals has resources, as does the Federal Emergency Management Agency (FEMA), via their Ready Business website.
Some businesses even partner with local first responders to conduct walkthroughs of their facilities, ensuring firefighters and paramedics are familiar with the layout. These partnerships provide vital information that enables emergency crews to navigate facilities more effectively in a crisis, further safeguarding employees and reducing potential downtime.
Strengthening community resilience
When disasters strike, logistics and supply chain organizations have the ability to be game changers in the best possible way, strengthening community resilience.
By building relationships with local emergency management and nonprofit organizations, they can contribute to considerably more efficient and coordinated disaster response. Likewise, sharing their supply chain resources with nonprofits ensures help will arrive faster and allows each donated dollar to go farther. And by doing what they can to protect themselves and restore the ability to deliver food, water, and medical supplies to disaster survivors, they can make the difference between stability and prolonged hardship.
Working collaboratively, logistics and supply chain organizations can help communities withstand and recover from the worst, enabling a faster, stronger return to normalcy.
Learning from 2024
By looking back on the logistics challenges of the 2024 hurricane season and reflecting on the responses to Hurricanes Helene and Milton, we can gain valuable lessons for the future.
North Carolina faced severe infrastructure damage, including to roads, bridges, and utilities. Prioritizing road and rail rebuilding became paramount in order to reestablish connections between cities and manufacturing hubs.
Similarly, pharmaceutical facilities in affected areas needed clean water sources restored to resume production. When two separate IV fluid suppliers’ facilities—one in North Carolina and one in Florida—could not gain access to clean water due to hurricane damage, hospitals across the country experienced shortages. This disruption highlighted the importance of immediate utility restoration for critical industries.
Effective disaster preparedness must include insight into each community’s unique infrastructure and supply chain risk factors. It comes as no surprise that logistics organizations with strong ties to a community are especially qualified to help other business and government professionals understand these dynamics, which help to effectively allocate and position recovery resources.